Module 92102-16 Communicating Effectively – Trainee Guide


The job of a Construction Workforce Development (CWFD) professional requires constant communication. Communicating skillfully helps make him or her a better worker and a more effective leader. The CWFD professional must be a good listener and must be able to present and defend ideas in written and spoken form. This module provides guidance in listening to understand and speaking with clarity. It explains how to make full use of written materials and understand them clearly and provides simple techniques and guidelines that anyone can follow to improve his or her writing skills. Finally, the module presents information on how to conduct and participate in meetings and deliver presentations, which are key elements of a CWFD professional’s work.

  • Single Module, 10 hours
  • ISBN: 978-0-9975705-8-8
SKU: CWFDP TG MOD 2 Categories: , ,


The NCCER Construction Workforce Development Professional certification provides a credential to professionals whose primary role is to assist organizations and communities in developing and maintaining a skilled workforce. The certification provides a level of distinction in the construction workforce development field that has not been available until now. Click here to download the application.